Shipment Terms and Conditions

1) The shipping company used by WEIKANG TCM for local (Hong Kong) orders is SF Express,
and the shipping fee shall be paid by the customer on delivery.
We offer free shipping on orders of HK$3,000 or above (applicable to Hong Kong area only).
**Extra costs incurred in the delivery process
(such as residential surcharges, remote area surcharges, etc.) are not included.
For details, please refer to:
**The following terms only apply to products delivered to areas outside Hong Kong**


2) Once a product is shipped, the ownership of the product will be transferred from this website to the customer.
If the product is detained by any authority of the destination or transit point during shipment,
the customer shall bear responsibility for the loss.


3) Once the ordering procedure is completed,
the customer is deemed to agree to be responsible for all additional charges,
taxes, or import documents required for shipping the ordered products.
Since the product is shipped out of Hong Kong,
the said charges and the application for documents will be in accordance with the laws of the destination, A50
and we shall bear no legal responsibility for the said fees and document application procedures.


4) Since the payment of surcharges, taxes, etc.,
and the registration of the relevant product with the destination of shipment or application for import licenses, etc.,
are in accordance with the import laws of the local country,
we must report the value and details of the product on the surface of
its packaging for the purpose of customs clearance.
If you have any questions about the import duties and laws of the region or country concerned,
please contact the local customs.


5) If the product is eventually returned by the customs due to any problem with the address or recipient,
its ownership will be transferred back to T-Work Consultants Ltd. T/A Teamwork Consultants.
In that event, we will return the payment of the product to the customer after
deduction of the shipping cost required and an administration fee equivalent to 10% of the total price of
the product.